Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
CareCredit/GECRB Complaint - UnCareCredit/GECRB
CareCredit/GECRB Complaint

CareCredit/GECRB Complaint

ADVERTISEMENT

UnCareCredit/GECRB


I got a Care Credit card (what a complete misnomer) to pay for my new hearing aids with 0% interest for 12 months. Sounded like a good deal, and was recommended by my practitioner. (I will tell him my experience and suggest he not recommend them anymore.) I paid my first bill through my online banking account--only to have it returned to my bank two weeks later, with no acknowledgment or explanation to me and a $25. charge for late payment in the next bill. Huh?

I wrote to GE Retail Bank online a week ago, and never received a response. Then I called customer service yesterday--and was put on hold for half an hour. My experience was much the same as discussed in the previous complaints. The representative was sweet and polite, but could answer no questions, misunderstood my complaint, and would/could not tell me who might be able to help. I asked to speak to a supervisor, and again was placed on hold. After 15 minutes I was angry and impatient, so I hung up.

Today I tried again, to no avail. I then went to the website and arranged to pay online directly to them. I did this, because I do not want to be billed for another late charge, especially when I was not ever late with a payment. However, you can be sure that I will find alternative financing ASAP and pay off my my remaining balance to UnCare/Credit. This is a typical corporate scam--with no way to get in touch with people who can help, and, therefore, no recourse. I hope the Consumer Finance Protection Agency can ferret out organizations like this. I plan to write to them with my complaint.

Meanwhile, I would not recommend UnCare/Credit (which is really GE) to anybody for any reason! Yuk.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to CareCredit/GECRB
SUBMIT a ticket
for CareCredit/GECRB
WATCH videos
for CareCredit/GECRB
More CareCredit/GECRB Reviews and Complaints MORE reviews and complaints
for CareCredit/GECRB

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


GECapitalCares says: (5 years ago)
 -1
**To expedite a response, please provide Reference code DM 051513_mu_thebigkate**

We are sorry to hear about your experience. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital






login with Facebook and share your reviews

More CareCredit/GECRB reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team